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Client Experience Specialist

Client Experience Specialist

Job Description:

Turn your job into a career by becoming a valued team member at a quickly growing company in Des Moines. This hire will be a member of the Marketing Team.

Many Retirees and Pre-Retirees call our company their home base to and through retirement. Our employees provide a variety of services to clients and prospective clients. This client experience specialist will be an integral part of helping with our digital marketing & social media initiatives. This employee will be an excellent team player willing to help out across the board. They will wear many “different hats” and be expected to interact with clients over the phone as well as in person. The ideal fit will be outgoing, accommodating, and fit seamlessly into our team environment.

Duties Include:

  • Digital Marketing & Social Media
  • Greeting clients in the office
  • Planning team events
  • Planning client & Prospect events
  • Creating client gifts and correspondence
  • Working in a CRM Systems
  • Strategizing different client initiatives
  • Providing outstanding customer service in person
  • Providing outstanding customer service over the phone

Benefits:

  • Unlimited Paid Time Off
  • Health benefits with dental and vision
  • Annual employee trip incentives
  • 401(k) match up to 6% after one year of employment with no vesting schedule
  • Monthly team bonus structure

Job Type:

Full-time

Salary:

$40,000 - $60,000/year

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