Client Experience Specialist
When you meet Client Experience Specialist Lydia Broadhead, her enthusiasm and dedication will quickly stand out. Lydia’s passion for making a meaningful impact is evident in her love of seeing the families and individuals we serve live out their retirement dreams.
With a knack for event planning, Lydia has seamlessly integrated her skills into her role of helping plan client events and volunteer opportunities, scheduling visits, and preparing meeting rooms. She ensures that anyone who walks through our doors or attends an event has a first-class experience.
Her academic background, a degree in Event Management from Iowa State University in December of 2023, has provided her with a solid foundation. Her role as the Student Manager at the Iowa State Alumni Center, where she organized various events, has contributed to her experiences.
Lydia was born in Wichita, KS, but spent most of her childhood in Ankeny. Lydia enjoys hiking around Saylorville Lake and attending Iowa State University football games. Her adventurous spirit has taken her to various places, but one of her most cherished experiences was a trip to New York City. There, she witnessed the spectacular Macy’s Thanksgiving Day Parade and was captivated by the iconic “Phantom of the Opera” on Broadway.